“He has a right to criticize, who has a heart to help.” – Abraham Lincoln
“One mustn’t criticize other people on grounds where he can’t stand perpendicular himself” -Mark Twain
Criticism from your sales manager (or from anyone) is not easy to handle, however, learning to deal with it can be a valuable skill. Here are some ideas to practice and keep in mind next time you receive criticism.
Take A Deep Breath & Pause Before You React
If your first reaction is to lash back at your sales manager or to become defensive, take a moment before speaking. It is natural to feel a little angry or to be on-guard. However, if you can teach yourself to take a moment before simply reacting, it will give a chance for logic to sink in and not just raw emotions. There is certainly nothing wrong with emotions, but when people are upset, they are more likely to say things they will regret later on. (more…)